Discover CYF Express
CYF Express is a feature that automatically generates a complete and detailed description of the contact being evaluated, eliminating the need to manually listen to or read the contact and providing analytical insights.
1. Attach the contact to be evaluated.
2. Wait for the audio to be processed.
3. Ask a question to CYF Express

Don’t worry. All data is securely processed on CYF servers, with no information shared with third parties.
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🎧 CYF - ARTIFICIAL INTELLIGENCE

Upload your call recording and get your Quality Assurance evaluation, for free.

Just drop the contact to get:

📋 A summary of what happened

📈 A breakdown of agent performance

👩‍🏫 Coaching tips

⭐ AI-generated score

📤 Option to send feedback to agent

Supported formats: .mp3,.wav,.wma,.ogg,.aac,.asf,.mp4,.avi,.wmv

Also use our audio repository to analyze all call features:

Carregando...

Processing within 90 seconds

Performing automatic analysis...

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